Where we deliver
We deliver across Nigeria and to many international destinations through our courier partners. When you enter your address at checkout, we show the couriers available for that address.
Delivery costs
Delivery is priced live at checkout, based on your address, the size and weight of your order, and the courier you choose. You'll see each option's price and estimated delivery date before you pay, and the delivery charge is shown separately in your order total.
Gift cards are sent by email, so there's no delivery charge for them.
When your order ships
- Order confirmation: we confirm every order within 24 hours of payment.
- Ready-to-wear (e.g. Comfort Plissé): dispatched within 2–5 working days of your order being confirmed.
- Made-to-measure (e.g. The Essentials Lookbook) and bespoke: made for you after your measurement session, and delivered within 4–6 weeks of the (first) session. That includes your fittings and delivery. The timeline is extended by any delay caused by you, such as a missed or rescheduled fitting.
- Gift cards: emailed to the recipient once your payment is confirmed, or at 8am (Lagos time) on the send date you choose.
If your order contains both ready-to-wear and made-to-measure pieces, we'll contact you to agree whether to send them together or separately.
Delivery times
Once dispatched, delivery times depend on the courier and destination. The estimate shown at checkout comes from the courier and isn't a guarantee: weather, public holidays, customs checks and other events outside our control can cause delays. We'll keep you updated if we hear of a delay.
Tracking
When your order ships, we'll send you the courier's tracking details by email or WhatsApp.
Your delivery details
Please check your address and phone number carefully at checkout: couriers may call you to arrange delivery. If a delivery fails because of an incorrect or incomplete address, or because nobody was available to receive it after the courier's attempts, a charge may apply to send it again.
If you need to change your delivery address after ordering, contact us as soon as possible. We can usually update it before your order is dispatched.
International orders
Orders delivered outside Nigeria may be subject to import duties, taxes and customs fees charged by the destination country. These aren't included in the price you pay us and are the recipient's responsibility. Customs checks can also add time to delivery.
Damaged, missing or incorrect items
Please check your order when it arrives. If anything is damaged, missing or not what you ordered, contact us within 7 days of delivery with your order reference and photos where possible, and we'll put it right. We pay for any return delivery. See our returns and exchanges terms for more detail.
Contact us
Creed and Crown Clothings (business name no. BN 3714251), Lagos, Nigeria.
Email info@creedandcrown.com · WhatsApp or call +234 706 199 1759